{"id":1257,"date":"2023-09-24T11:51:16","date_gmt":"2023-09-24T11:51:16","guid":{"rendered":"https:\/\/www.crestatech.com\/?p=1257"},"modified":"2024-01-15T16:09:31","modified_gmt":"2024-01-15T16:09:31","slug":"hisense-roku-tv-remote-not-working","status":"publish","type":"post","link":"https:\/\/www.crestatech.com\/hisense-roku-tv-remote-not-working\/","title":{"rendered":"Hisense Roku TV Remote Not Working? Try These Solutions"},"content":{"rendered":"<p><span style=\"color: #000000;\">Is your Hisense Roku TV Remote not working as it should? <\/span><\/p>\n<p><span style=\"color: #000000;\">You&#8217;re not alone! Many people face this issue, but the good news is, there are simple solutions to get it back on track. <\/span><\/p>\n<p><span style=\"color: #000000;\">In this article, we&#8217;ll explore these easy fixes to help you enjoy your TV without any hassle. <\/span><\/p>\n<p><span style=\"color: #000000;\">Let&#8217;s get started!<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_62 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title \" >Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.crestatech.com\/hisense-roku-tv-remote-not-working\/#Solutions_to_Fix_Hisense_Roku_TV_Remote_Not_Working\" title=\"Solutions to Fix Hisense Roku TV Remote Not Working\">Solutions to Fix Hisense Roku TV Remote Not Working<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.crestatech.com\/hisense-roku-tv-remote-not-working\/#1_Check_the_Batteries\" title=\"1. Check the Batteries\">1. Check the Batteries<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.crestatech.com\/hisense-roku-tv-remote-not-working\/#Use_Fresh_Batteries\" title=\"Use Fresh Batteries\">Use Fresh Batteries<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.crestatech.com\/hisense-roku-tv-remote-not-working\/#Check_Battery_Contacts\" title=\"Check Battery Contacts\">Check Battery Contacts<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.crestatech.com\/hisense-roku-tv-remote-not-working\/#Test_the_Remote\" title=\"Test the Remote\">Test the Remote<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.crestatech.com\/hisense-roku-tv-remote-not-working\/#Consider_Battery_Quality\" title=\"Consider Battery Quality\">Consider Battery Quality<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.crestatech.com\/hisense-roku-tv-remote-not-working\/#2_Restart_the_TV\" title=\"2. Restart the TV\">2. Restart the TV<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.crestatech.com\/hisense-roku-tv-remote-not-working\/#3_Re-pair_the_Remote\" title=\"3. Re-pair the Remote\">3. Re-pair the Remote<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.crestatech.com\/hisense-roku-tv-remote-not-working\/#4_Check_for_Obstructions\" title=\"4. Check for Obstructions\">4. Check for Obstructions<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.crestatech.com\/hisense-roku-tv-remote-not-working\/#5_Software_Update\" title=\"5. Software Update \">5. Software Update <\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.crestatech.com\/hisense-roku-tv-remote-not-working\/#6_Factory_Reset\" title=\"6. Factory Reset \">6. Factory Reset <\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.crestatech.com\/hisense-roku-tv-remote-not-working\/#7_Buy_a_Replacement_Roku_Remote\" title=\"7. Buy a Replacement Roku Remote\">7. Buy a Replacement Roku Remote<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.crestatech.com\/hisense-roku-tv-remote-not-working\/#8_Contact_Roku_Support\" title=\"8. Contact Roku Support\">8. Contact Roku Support<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.crestatech.com\/hisense-roku-tv-remote-not-working\/#If_Your_Roku_Remote_is_Not_Working_Then_Try_Roku_Remote_App\" title=\"If Your Roku Remote is Not Working, Then Try Roku Remote App\">If Your Roku Remote is Not Working, Then Try Roku Remote App<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.crestatech.com\/hisense-roku-tv-remote-not-working\/#FAQ\" title=\"FAQ\">FAQ<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Solutions_to_Fix_Hisense_Roku_TV_Remote_Not_Working\"><\/span><span style=\"text-decoration: underline;\"><span style=\"color: #000000; text-decoration: underline;\"><strong>Solutions to Fix Hisense Roku TV Remote Not Working<\/strong><\/span><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"1_Check_the_Batteries\"><\/span><span style=\"color: #000000;\"><strong>1. Check the Batteries<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"color: #000000;\">The first thing to do when encountering issues with your remote is to check the batteries. <\/span><\/p>\n<p><span style=\"color: #000000;\">Over time, batteries lose their charge, leading to decreased remote performance. <\/span><\/p>\n<p><span style=\"color: #000000;\">Open the battery compartment on the back of the remote and take a close look at the batteries. <\/span><\/p>\n<p><span style=\"color: #000000;\">If they appear old or weak, it&#8217;s time to replace them.<\/span><\/p>\n<ul>\n<li>\n<h4><span class=\"ez-toc-section\" id=\"Use_Fresh_Batteries\"><\/span><span style=\"color: #000000;\"><strong>Use Fresh Batteries<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">It&#8217;s recommended to use high-quality alkaline batteries, as they tend to last longer and provide a more stable power supply. <\/span><\/p>\n<p><span style=\"color: #000000;\">Make sure the batteries are inserted correctly, with the positive and negative ends aligned according to the markings inside the compartment.<\/span><\/p>\n<p><span style=\"color: #000000;\">If the batteries are indeed weak or outdated, replace them with a fresh set. <\/span><\/p>\n<p><span style=\"color: #000000;\">This simple step can often solve remote issues, as a strong power source ensures reliable communication between the remote and the TV.<\/span><\/p>\n<ul>\n<li>\n<h4><span class=\"ez-toc-section\" id=\"Check_Battery_Contacts\"><\/span><strong><span style=\"color: #000000;\">Check Battery Contacts<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">Sometimes, the battery contacts inside the remote can accumulate dirt or corrosion, preventing a proper connection. <\/span><\/p>\n<p><span style=\"color: #000000;\">Gently clean the battery contacts with a clean, dry cloth or a cotton swab dipped in isopropyl alcohol. <\/span><\/p>\n<p><span style=\"color: #000000;\">Ensure they are clean and free from any residue.<\/span><\/p>\n<ul>\n<li>\n<h4><span class=\"ez-toc-section\" id=\"Test_the_Remote\"><\/span><span style=\"color: #000000;\"><strong>Test the Remote<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">After inserting fresh batteries and cleaning the contacts, test the remote by pressing various buttons. <\/span><\/p>\n<p><span style=\"color: #000000;\">Verify that the LED indicator on the remote blinks with each button press. <\/span><\/p>\n<p><span style=\"color: #000000;\">This blinking light indicates that the remote is sending signals to the TV.<\/span><\/p>\n<ul>\n<li>\n<h4><span class=\"ez-toc-section\" id=\"Consider_Battery_Quality\"><\/span><span style=\"color: #000000;\"><strong>Consider Battery Quality<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">Cheap or off-brand batteries may not provide a consistent power supply, leading to remote issues. <\/span><\/p>\n<p><span style=\"color: #000000;\">Invest in reputable batteries from well-known brands to ensure reliability.<\/span><\/p>\n<p><span style=\"color: #000000;\">My Recommendation is<\/span> <a href=\"https:\/\/www.amazon.com\/Coppertop-Batteries-Ingredients-Long-lasting-Household\/dp\/B002UXRXEG?crid=1LL3MIBPKB9GY&amp;keywords=aa+batteries&amp;qid=1695538728&amp;sprefix=AA%2Caps%2C388&amp;sr=8-2-spons&amp;sp_csd=d2lkZ2V0TmFtZT1zcF9hdGY&amp;psc=1&amp;linkCode=ll1&amp;tag=crestatech-20&amp;linkId=b0a6fa62d43ecad8de0d4d253823fe14&amp;language=en_US&amp;ref_=as_li_ss_tl\" target=\"_blank\" rel=\"noopener\">Duracell AA Batteries<\/a> <span style=\"color: #000000;\">and<\/span> <a href=\"https:\/\/www.amazon.com\/Coppertop-Batteries-Ingredients-Long-lasting-Household\/dp\/B002UXRXE6?crid=34MJ38J5LEK5D&amp;keywords=aaa+batteries&amp;qid=1695538825&amp;sprefix=aaa+batteries%2Caps%2C305&amp;sr=8-6&amp;linkCode=ll1&amp;tag=crestatech-20&amp;linkId=08965a224327a96d1bb6d51d733d9c67&amp;language=en_US&amp;ref_=as_li_ss_tl\" target=\"_blank\" rel=\"noopener\">Duracell AAA Batteries<\/a>.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Restart_the_TV\"><\/span><span style=\"color: #000000;\"><strong>2. Restart the TV<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"color: #000000;\">Sometimes, a simple restart of your Hisense Roku TV can resolve remote problems. <\/span><\/p>\n<p><span style=\"color: #000000;\">Unplug the TV from the power source, wait for a minute, and then plug it back in.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Re-pair_the_Remote\"><\/span><span style=\"color: #000000;\"><strong>3. Re-pair the Remote<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>If the remote is not communicating with the TV, you may need to re-pair it.<\/p>\n<p><span style=\"color: #000000;\"><strong>Follow the steps below to Pair your Roku Remote to your Hisense TV<\/strong><\/span>:<\/p>\n<p><span style=\"color: #000000;\">1. Turn on the TV using the Physical Power Button on the bottom of the TV.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1248 aligncenter\" src=\"https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Hisense-Roku-TV-Red-Light.png\" alt=\"Hisense Roku TV Red Light\" width=\"371\" height=\"183\" srcset=\"https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Hisense-Roku-TV-Red-Light.png 371w, https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Hisense-Roku-TV-Red-Light-300x148.png 300w\" sizes=\"(max-width: 371px) 100vw, 371px\" \/><\/p>\n<p><span style=\"color: #000000;\">2. Remove the back cover of your Roku Remote.<\/span><\/p>\n<p><span style=\"color: #000000;\">3. Insert two fresh batteries.<\/span><\/p>\n<p><span style=\"color: #000000;\">4. Once you insert the new batteries, you should see a green light flashing on the remote, if not, Press on the small pairing button near the battery area.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-78 aligncenter\" src=\"https:\/\/www.crestatech.com\/wp-content\/uploads\/2022\/06\/Capture.png\" alt=\"Roku Remote Reset Button\" width=\"566\" height=\"395\" srcset=\"https:\/\/www.crestatech.com\/wp-content\/uploads\/2022\/06\/Capture.png 795w, https:\/\/www.crestatech.com\/wp-content\/uploads\/2022\/06\/Capture-300x209.png 300w, https:\/\/www.crestatech.com\/wp-content\/uploads\/2022\/06\/Capture-768x536.png 768w\" sizes=\"(max-width: 566px) 100vw, 566px\" \/><\/p>\n<p><span style=\"color: #000000;\">5. Now, try using the remote by clicking on the top and down button and if it&#8217;s paired successfully it should work.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Check_for_Obstructions\"><\/span><span style=\"color: #000000;\"><strong>4. Check for Obstructions<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"color: #000000;\">Make sure there are no physical obstructions between the remote and the TV&#8217;s receiver, as this can interfere with the signal.<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Clear Line of Sight: Ensure that there are no objects, obstacles, or obstructions blocking this line of sight.<\/span><\/li>\n<li><span style=\"color: #000000;\">Remove Physical Barriers: Rearrange or remove decorative items, plants, furniture, or even other electronic devices that block the path between the remote and the TV.<\/span><\/li>\n<li><span style=\"color: #000000;\">Clean the Remote Sensor: Gently clean the sensor on the TV with a soft, lint-free cloth to ensure it can receive signals clearly.<\/span><\/li>\n<li><span style=\"color: #000000;\">Avoid Strong Ambient Light: Bright sunlight or strong artificial lighting can interfere with IR signals.<\/span><\/li>\n<li><span style=\"color: #000000;\">Check for Reflective Surfaces.<\/span><\/li>\n<li><span style=\"color: #000000;\">Test Different Angles.<\/span><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"5_Software_Update\"><\/span><span style=\"color: #000000;\"><strong>5. Software Update<\/strong> <\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"color: #000000;\">Ensure that your Hisense Roku TV is running the latest software version.<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Get your Friend or Neighbor Roku Remote to update the software.<\/strong><\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Follow the steps below to update the software on your Hisense Roku TV to the latest version<\/strong><\/span><span style=\"font-size: inherit; font-family: -apple-system, system-ui, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';\">:<\/span><\/p>\n<p><span style=\"color: #000000;\">1. Press the Home Button on your Roku Remote.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-806 aligncenter\" src=\"https:\/\/www.crestatech.com\/wp-content\/uploads\/2022\/08\/Step-1-1024x549.jpg\" alt=\"Roku Remote Home Button\" width=\"642\" height=\"344\" srcset=\"https:\/\/www.crestatech.com\/wp-content\/uploads\/2022\/08\/Step-1-1024x549.jpg 1024w, https:\/\/www.crestatech.com\/wp-content\/uploads\/2022\/08\/Step-1-300x161.jpg 300w, https:\/\/www.crestatech.com\/wp-content\/uploads\/2022\/08\/Step-1-768x412.jpg 768w, https:\/\/www.crestatech.com\/wp-content\/uploads\/2022\/08\/Step-1.jpg 1209w\" sizes=\"(max-width: 642px) 100vw, 642px\" \/><\/p>\n<p><span style=\"color: #000000;\">2. Scroll down and Select <strong>Settings<\/strong>.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-1249 aligncenter\" src=\"https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Hisense-Roku-TV-Settings-1024x572.jpeg\" alt=\"Hisense Roku TV Settings\" width=\"593\" height=\"331\" srcset=\"https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Hisense-Roku-TV-Settings-1024x572.jpeg 1024w, https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Hisense-Roku-TV-Settings-300x168.jpeg 300w, https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Hisense-Roku-TV-Settings-768x429.jpeg 768w, https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Hisense-Roku-TV-Settings.jpeg 1045w\" sizes=\"(max-width: 593px) 100vw, 593px\" \/><\/p>\n<p><span style=\"color: #000000;\">3. Select <strong>System<\/strong>.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-1250 aligncenter\" src=\"https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Hisense-Roku-TV-System-1024x586.jpeg\" alt=\"Hisense Roku TV System\" width=\"692\" height=\"396\" srcset=\"https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Hisense-Roku-TV-System-1024x586.jpeg 1024w, https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Hisense-Roku-TV-System-300x172.jpeg 300w, https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Hisense-Roku-TV-System-768x440.jpeg 768w, https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Hisense-Roku-TV-System.jpeg 1032w\" sizes=\"(max-width: 692px) 100vw, 692px\" \/><\/p>\n<p><span style=\"color: #000000;\">4. Scroll down and Select <strong>System Update<\/strong>.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-1261 aligncenter\" src=\"https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/System-Update-Hisense-Roku-TV-1024x614.jpeg\" alt=\"System Update Hisense Roku TV\" width=\"690\" height=\"414\" srcset=\"https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/System-Update-Hisense-Roku-TV-1024x614.jpeg 1024w, https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/System-Update-Hisense-Roku-TV-300x180.jpeg 300w, https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/System-Update-Hisense-Roku-TV-768x460.jpeg 768w, https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/System-Update-Hisense-Roku-TV.jpeg 1043w\" sizes=\"(max-width: 690px) 100vw, 690px\" \/><\/p>\n<p><span style=\"color: #000000;\">5. Select <strong>Check Now<\/strong>.<\/span><\/p>\n<p><span style=\"color: #000000;\">Once you click on Check Now, it will start checking if there&#8217;s any update available and will update if there are any new updates available.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"6_Factory_Reset\"><\/span><span style=\"color: #000000;\"><strong>6. Factory Reset<\/strong> <\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"color: #000000;\"><strong><div class=\"su-note\"  style=\"border-color:#e5e54c;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#FFFF66;border-color:#ffffff;color:#333333;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;\">Note: Factory Resetting will delete all the existing data and log you out of all the OTT platforms and WIFI.<\/div><\/div><\/strong><\/span><\/p>\n<p><span style=\"color: #000000;\">As a last resort, you can perform a factory reset on your Hisense Roku TV.<\/span><\/p>\n<p><span style=\"color: #000000;\">Keep in mind that this will erase all your settings and data, so use this option sparingly.<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Follow the steps below to Factory Reset your Hisense Roku TV<\/strong><\/span>:<\/p>\n<p><span style=\"color: #000000;\">1. In your Roku remote, Click on the <strong>Home Button<\/strong>.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-806 aligncenter\" src=\"https:\/\/www.crestatech.com\/wp-content\/uploads\/2022\/08\/Step-1-1024x549.jpg\" alt=\"Roku Remote Home Button\" width=\"520\" height=\"279\" srcset=\"https:\/\/www.crestatech.com\/wp-content\/uploads\/2022\/08\/Step-1-1024x549.jpg 1024w, https:\/\/www.crestatech.com\/wp-content\/uploads\/2022\/08\/Step-1-300x161.jpg 300w, https:\/\/www.crestatech.com\/wp-content\/uploads\/2022\/08\/Step-1-768x412.jpg 768w, https:\/\/www.crestatech.com\/wp-content\/uploads\/2022\/08\/Step-1.jpg 1209w\" sizes=\"(max-width: 520px) 100vw, 520px\" \/><\/p>\n<p><span style=\"color: #000000;\">2. In Home, Scroll down and select <strong>Settings<\/strong>.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-1249 aligncenter\" src=\"https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Hisense-Roku-TV-Settings-1024x572.jpeg\" alt=\"Hisense Roku TV Settings\" width=\"700\" height=\"391\" srcset=\"https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Hisense-Roku-TV-Settings-1024x572.jpeg 1024w, https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Hisense-Roku-TV-Settings-300x168.jpeg 300w, https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Hisense-Roku-TV-Settings-768x429.jpeg 768w, https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Hisense-Roku-TV-Settings.jpeg 1045w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/p>\n<p><span style=\"color: #000000;\">3. In Settings, Scroll down and select <strong>System<\/strong>.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-1250 aligncenter\" src=\"https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Hisense-Roku-TV-System-1024x586.jpeg\" alt=\"Hisense Roku TV System\" width=\"654\" height=\"374\" srcset=\"https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Hisense-Roku-TV-System-1024x586.jpeg 1024w, https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Hisense-Roku-TV-System-300x172.jpeg 300w, https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Hisense-Roku-TV-System-768x440.jpeg 768w, https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Hisense-Roku-TV-System.jpeg 1032w\" sizes=\"(max-width: 654px) 100vw, 654px\" \/><\/p>\n<p><span style=\"color: #000000;\">4. In System, Scroll down and select <strong>Advanced system settings<\/strong>.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-1251 aligncenter\" src=\"https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Advance-System-Settings-Hisense-Roku-TV-1024x583.jpeg\" alt=\"Advance System Settings Hisense Roku TV\" width=\"631\" height=\"359\" srcset=\"https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Advance-System-Settings-Hisense-Roku-TV-1024x583.jpeg 1024w, https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Advance-System-Settings-Hisense-Roku-TV-300x171.jpeg 300w, https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Advance-System-Settings-Hisense-Roku-TV-768x437.jpeg 768w, https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Advance-System-Settings-Hisense-Roku-TV.jpeg 1034w\" sizes=\"(max-width: 631px) 100vw, 631px\" \/><\/p>\n<p><span style=\"color: #000000;\">5. Select <strong>Factory Reset<\/strong>.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-1252 aligncenter\" src=\"https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Hisense-Roku-TV-Factory-Reset.jpeg\" alt=\"Hisense Roku TV Factory Reset\" width=\"647\" height=\"369\" srcset=\"https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Hisense-Roku-TV-Factory-Reset.jpeg 1017w, https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Hisense-Roku-TV-Factory-Reset-300x171.jpeg 300w, https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Hisense-Roku-TV-Factory-Reset-768x438.jpeg 768w\" sizes=\"(max-width: 647px) 100vw, 647px\" \/><\/p>\n<p><span style=\"color: #000000;\">6. Select <strong>Factory Reset Everything<\/strong>.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-1253 aligncenter\" src=\"https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Hisense-Roku-TV-Factory-Reset-Everything.jpeg\" alt=\"Hisense Roku TV Factory Reset Everything\" width=\"628\" height=\"360\" srcset=\"https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Hisense-Roku-TV-Factory-Reset-Everything.jpeg 1024w, https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Hisense-Roku-TV-Factory-Reset-Everything-300x172.jpeg 300w, https:\/\/www.crestatech.com\/wp-content\/uploads\/2023\/09\/Hisense-Roku-TV-Factory-Reset-Everything-768x440.jpeg 768w\" sizes=\"(max-width: 628px) 100vw, 628px\" \/><\/p>\n<p><span style=\"color: #000000;\">That&#8217;s it. Now it will start resetting and this should fix the issue.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"7_Buy_a_Replacement_Roku_Remote\"><\/span><span style=\"color: #000000;\"><strong>7. Buy a Replacement Roku Remote<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"color: #000000;\">If you&#8217;ve tried all the troubleshooting steps and your Hisense Roku TV remote still isn&#8217;t working, you may want to consider getting a new replacement Roku remote.<\/span><\/p>\n<p><a href=\"https:\/\/www.amazon.com\/Roku-Voice-Remote-Official-Players\/dp\/B0BQS9Y69G?crid=38PO4X6TGUFEZ&amp;keywords=Roku%2BRemote&amp;qid=1695554946&amp;sprefix=roku%2Bremo%2Caps%2C379&amp;sr=8-3&amp;th=1&amp;linkCode=li3&amp;tag=crestatech-20&amp;linkId=ce21de57b36eaa18e7ddd3b7e904d18b&amp;language=en_US&amp;ref_=as_li_ss_il\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter\" src=\"\/\/ws-na.amazon-adsystem.com\/widgets\/q?_encoding=UTF8&amp;ASIN=B0BQS9Y69G&amp;Format=_SL250_&amp;ID=AsinImage&amp;MarketPlace=US&amp;ServiceVersion=20070822&amp;WS=1&amp;tag=crestatech-20&amp;language=en_US\" border=\"0\" \/><\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" style=\"border: none !important; margin: 0px !important;\" src=\"https:\/\/ir-na.amazon-adsystem.com\/e\/ir?t=crestatech-20&amp;language=en_US&amp;l=li3&amp;o=1&amp;a=B0BQS9Y69G\" alt=\"\" width=\"1\" height=\"1\" border=\"0\" \/><span style=\"color: #000000;\">You can get the<\/span> <a href=\"https:\/\/www.amazon.com\/Roku-Voice-Remote-Official-Players\/dp\/B0BQS9Y69G?crid=38PO4X6TGUFEZ&amp;keywords=Roku%2BRemote&amp;qid=1695554946&amp;sprefix=roku%2Bremo%2Caps%2C379&amp;sr=8-3&amp;th=1&amp;linkCode=ll1&amp;tag=crestatech-20&amp;linkId=4f8b7ccba593a71b74e10b10b3c4a8cf&amp;language=en_US&amp;ref_=as_li_ss_tl\" target=\"_blank\" rel=\"noopener\">Original Roku Replacement Remote on Amazon<\/a>.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"8_Contact_Roku_Support\"><\/span><span style=\"color: #000000;\"><strong>8. Contact Roku Support<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"color: #000000;\">If none of the above solutions work and your Roku remote still won&#8217;t turn on, it&#8217;s advisable to contact Hisense customer support or visit their website for specific troubleshooting steps related to your model.<\/span><\/p>\n<p><span style=\"color: #000000;\">They can provide guidance tailored to your situation.<\/span><\/p>\n<p><strong>Contact Page<\/strong>: <a href=\"https:\/\/support.roku.com\/\" target=\"_blank\" rel=\"noopener\">https:\/\/support.roku.com\/<\/a><\/p>\n<p><span style=\"color: #000000;\">By following these steps and methodically diagnosing the issue, you can often pinpoint the cause of your Hisense Roku TV Remote Not Working and take the necessary steps to resolve it.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"If_Your_Roku_Remote_is_Not_Working_Then_Try_Roku_Remote_App\"><\/span><span style=\"text-decoration: underline; color: #000000;\"><strong>If Your Roku Remote is Not Working, Then Try Roku Remote App<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"color: #000000;\">Use the Roku Remote App on your iPhone and Android.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-571 aligncenter\" src=\"https:\/\/www.crestatech.com\/wp-content\/uploads\/2022\/07\/Roku-Mobile-App-On-Button.png\" alt=\"Roku Mobile App On Button\" width=\"245\" height=\"492\" srcset=\"https:\/\/www.crestatech.com\/wp-content\/uploads\/2022\/07\/Roku-Mobile-App-On-Button.png 245w, https:\/\/www.crestatech.com\/wp-content\/uploads\/2022\/07\/Roku-Mobile-App-On-Button-149x300.png 149w\" sizes=\"(max-width: 245px) 100vw, 245px\" \/><\/p>\n<p><span style=\"color: #000000;\">Download the App:<\/span> <a href=\"https:\/\/apps.apple.com\/us\/app\/the-roku-app-official\/id482066631\" target=\"_blank\" rel=\"noopener\">App Store<\/a> <span style=\"color: #000000;\">(iPhone and iPad),<\/span> <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.roku.remote&amp;hl=en_US&amp;gl=US&amp;pli=1\" target=\"_blank\" rel=\"noopener\">Play Store<\/a> <span style=\"color: #000000;\">(For Android)<\/span><\/p>\n<p><span style=\"font-size: 24pt; color: #000000;\"><strong>Wrapping Up<\/strong><\/span><\/p>\n<p><span style=\"color: #000000;\">In conclusion, dealing with a non-responsive Hisense Roku TV remote can be frustrating, but there are straightforward solutions that can help you regain control of your entertainment experience. <\/span><\/p>\n<p><span style=\"color: #000000;\">From checking and replacing batteries to ensuring a clear line of sight and even considering a replacement remote, the steps outlined in this article offer a comprehensive guide to troubleshooting and resolving remote-related issues.<\/span><\/p>\n<p><span style=\"color: #000000;\">Remember that these solutions are designed to address common problems, and in most cases, they will successfully restore your remote&#8217;s functionality. <\/span><\/p>\n<p><span style=\"color: #000000;\">However, if you continue to encounter issues despite your best efforts, don&#8217;t hesitate to reach out to Hisense customer support or seek professional assistance. <\/span><\/p>\n<p><span style=\"color: #000000;\">Your ultimate goal is to enjoy your Hisense Roku TV hassle-free, and with these easy solutions, you&#8217;re well-equipped to do just that. <\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"FAQ\"><\/span><span style=\"color: #000000;\"><strong>FAQ<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"color: #000000;\"><div class=\"lightweight-accordion bordered\"><details><summary class=\"lightweight-accordion-title\"><span>Why is my Hisense Roku TV remote not working at all?<\/span><\/summary><div class=\"lightweight-accordion-body\"><p>A non-responsive remote can be due to various issues. Start by checking the batteries, ensuring they&#8217;re fresh and properly inserted. If that&#8217;s not the problem, follow the troubleshooting steps outlined in the article to identify and resolve the issue.<\/p>\n<\/div><\/details><\/div><\/span><\/p>\n<p><span style=\"color: #000000;\"><div class=\"lightweight-accordion bordered\"><details><summary class=\"lightweight-accordion-title\"><span>The remote's LED light is blinking, but it's not working. What's wrong?<\/span><\/summary><div class=\"lightweight-accordion-body\"><p>A blinking LED light indicates that the remote is sending signals. If the TV is not responding, it could be an issue with the TV&#8217;s IR sensor or other internal TV problems. Try the remote on another Hisense Roku TV to determine if the issue is with the remote or the TV itself.<\/p>\n<\/div><\/details><\/div><\/span><\/p>\n<p><span style=\"color: #000000;\"><div class=\"lightweight-accordion bordered\"><details><summary class=\"lightweight-accordion-title\"><span>Can I use a universal remote with my Hisense Roku TV?<\/span><\/summary><div class=\"lightweight-accordion-body\"><p>Yes, you can use a compatible universal remote with your Hisense Roku TV. Ensure that the universal remote is compatible with Roku devices and follow the programming instructions provided with the remote to set it up with your TV.<\/p>\n<\/div><\/details><\/div><\/span><\/p>\n<p><span style=\"color: #000000;\"><div class=\"lightweight-accordion bordered\"><details><summary class=\"lightweight-accordion-title\"><span>I've tried all the troubleshooting steps, and my remote still isn't working. What should I do next?<\/span><\/summary><div class=\"lightweight-accordion-body\"><p>If none of the troubleshooting steps in the article have resolved the issue, you may want to consider purchasing a replacement Roku remote. Ensure it&#8217;s compatible with your Hisense Roku TV model and follow the pairing instructions provided with the new remote.<\/p>\n<\/div><\/details><\/div><\/span><\/p>\n<p><span style=\"color: #000000;\"><div class=\"lightweight-accordion bordered\"><details><summary class=\"lightweight-accordion-title\"><span>Can a smartphone be used as a remote control for a Hisense Roku TV?<\/span><\/summary><div class=\"lightweight-accordion-body\"><p>Yes, you can use the Roku mobile app on your smartphone as a remote control for your Hisense Roku TV. Download the app, connect it to your TV on the same Wi-Fi network, and you&#8217;ll have access to a virtual remote and additional features.<\/p>\n<\/div><\/details><\/div><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Is your Hisense Roku TV Remote not working as it should? You&#8217;re not alone! Many people face this issue, but &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"Hisense Roku TV Remote Not Working? Try These Solutions\" class=\"read-more button\" href=\"https:\/\/www.crestatech.com\/hisense-roku-tv-remote-not-working\/#more-1257\" aria-label=\"More on Hisense Roku TV Remote Not Working? Try These Solutions\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":1260,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"no","_lmt_disable":"no","footnotes":""},"categories":[57],"tags":[],"modified_by":"Shabarish Balaji","_links":{"self":[{"href":"https:\/\/www.crestatech.com\/wp-json\/wp\/v2\/posts\/1257"}],"collection":[{"href":"https:\/\/www.crestatech.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.crestatech.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.crestatech.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.crestatech.com\/wp-json\/wp\/v2\/comments?post=1257"}],"version-history":[{"count":4,"href":"https:\/\/www.crestatech.com\/wp-json\/wp\/v2\/posts\/1257\/revisions"}],"predecessor-version":[{"id":1264,"href":"https:\/\/www.crestatech.com\/wp-json\/wp\/v2\/posts\/1257\/revisions\/1264"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.crestatech.com\/wp-json\/wp\/v2\/media\/1260"}],"wp:attachment":[{"href":"https:\/\/www.crestatech.com\/wp-json\/wp\/v2\/media?parent=1257"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.crestatech.com\/wp-json\/wp\/v2\/categories?post=1257"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.crestatech.com\/wp-json\/wp\/v2\/tags?post=1257"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}