Hisense Roku TV Remote Not Working? Try These Solutions

Is your Hisense Roku TV Remote not working as it should?

You’re not alone! Many people face this issue, but the good news is, there are simple solutions to get it back on track.

In this article, we’ll explore these easy fixes to help you enjoy your TV without any hassle.

Let’s get started!

Solutions to Fix Hisense Roku TV Remote Not Working

1. Check the Batteries

The first thing to do when encountering issues with your remote is to check the batteries.

Over time, batteries lose their charge, leading to decreased remote performance.

Open the battery compartment on the back of the remote and take a close look at the batteries.

If they appear old or weak, it’s time to replace them.

  • Use Fresh Batteries

It’s recommended to use high-quality alkaline batteries, as they tend to last longer and provide a more stable power supply.

Make sure the batteries are inserted correctly, with the positive and negative ends aligned according to the markings inside the compartment.

If the batteries are indeed weak or outdated, replace them with a fresh set.

This simple step can often solve remote issues, as a strong power source ensures reliable communication between the remote and the TV.

  • Check Battery Contacts

Sometimes, the battery contacts inside the remote can accumulate dirt or corrosion, preventing a proper connection.

Gently clean the battery contacts with a clean, dry cloth or a cotton swab dipped in isopropyl alcohol.

Ensure they are clean and free from any residue.

  • Test the Remote

After inserting fresh batteries and cleaning the contacts, test the remote by pressing various buttons.

Verify that the LED indicator on the remote blinks with each button press.

This blinking light indicates that the remote is sending signals to the TV.

  • Consider Battery Quality

Cheap or off-brand batteries may not provide a consistent power supply, leading to remote issues.

Invest in reputable batteries from well-known brands to ensure reliability.

My Recommendation is Duracell AA Batteries and Duracell AAA Batteries.

2. Restart the TV

Sometimes, a simple restart of your Hisense Roku TV can resolve remote problems.

Unplug the TV from the power source, wait for a minute, and then plug it back in.

3. Re-pair the Remote

If the remote is not communicating with the TV, you may need to re-pair it.

Follow the steps below to Pair your Roku Remote to your Hisense TV:

1. Turn on the TV using the Physical Power Button on the bottom of the TV.

Hisense Roku TV Red Light

2. Remove the back cover of your Roku Remote.

3. Insert two fresh batteries.

4. Once you insert the new batteries, you should see a green light flashing on the remote, if not, Press on the small pairing button near the battery area.

Roku Remote Reset Button

5. Now, try using the remote by clicking on the top and down button and if it’s paired successfully it should work.

4. Check for Obstructions

Make sure there are no physical obstructions between the remote and the TV’s receiver, as this can interfere with the signal.

  • Clear Line of Sight: Ensure that there are no objects, obstacles, or obstructions blocking this line of sight.
  • Remove Physical Barriers: Rearrange or remove decorative items, plants, furniture, or even other electronic devices that block the path between the remote and the TV.
  • Clean the Remote Sensor: Gently clean the sensor on the TV with a soft, lint-free cloth to ensure it can receive signals clearly.
  • Avoid Strong Ambient Light: Bright sunlight or strong artificial lighting can interfere with IR signals.
  • Check for Reflective Surfaces.
  • Test Different Angles.

5. Software Update

Ensure that your Hisense Roku TV is running the latest software version.

Get your Friend or Neighbor Roku Remote to update the software.

Follow the steps below to update the software on your Hisense Roku TV to the latest version:

1. Press the Home Button on your Roku Remote.

Roku Remote Home Button

2. Scroll down and Select Settings.

Hisense Roku TV Settings

3. Select System.

Hisense Roku TV System

4. Scroll down and Select System Update.

System Update Hisense Roku TV

5. Select Check Now.

Once you click on Check Now, it will start checking if there’s any update available and will update if there are any new updates available.

6. Factory Reset

Note: Factory Resetting will delete all the existing data and log you out of all the OTT platforms and WIFI.

As a last resort, you can perform a factory reset on your Hisense Roku TV.

Keep in mind that this will erase all your settings and data, so use this option sparingly.

Follow the steps below to Factory Reset your Hisense Roku TV:

1. In your Roku remote, Click on the Home Button.

Roku Remote Home Button

2. In Home, Scroll down and select Settings.

Hisense Roku TV Settings

3. In Settings, Scroll down and select System.

Hisense Roku TV System

4. In System, Scroll down and select Advanced system settings.

Advance System Settings Hisense Roku TV

5. Select Factory Reset.

Hisense Roku TV Factory Reset

6. Select Factory Reset Everything.

Hisense Roku TV Factory Reset Everything

That’s it. Now it will start resetting and this should fix the issue.

7. Buy a Replacement Roku Remote

If you’ve tried all the troubleshooting steps and your Hisense Roku TV remote still isn’t working, you may want to consider getting a new replacement Roku remote.

You can get the Original Roku Replacement Remote on Amazon.

8. Contact Roku Support

If none of the above solutions work and your Roku remote still won’t turn on, it’s advisable to contact Hisense customer support or visit their website for specific troubleshooting steps related to your model.

They can provide guidance tailored to your situation.

Contact Page: https://support.roku.com/

By following these steps and methodically diagnosing the issue, you can often pinpoint the cause of your Hisense Roku TV Remote Not Working and take the necessary steps to resolve it.

If Your Roku Remote is Not Working, Then Try Roku Remote App

Use the Roku Remote App on your iPhone and Android.

Roku Mobile App On Button

Download the App: App Store (iPhone and iPad), Play Store (For Android)

Wrapping Up

In conclusion, dealing with a non-responsive Hisense Roku TV remote can be frustrating, but there are straightforward solutions that can help you regain control of your entertainment experience.

From checking and replacing batteries to ensuring a clear line of sight and even considering a replacement remote, the steps outlined in this article offer a comprehensive guide to troubleshooting and resolving remote-related issues.

Remember that these solutions are designed to address common problems, and in most cases, they will successfully restore your remote’s functionality.

However, if you continue to encounter issues despite your best efforts, don’t hesitate to reach out to Hisense customer support or seek professional assistance.

Your ultimate goal is to enjoy your Hisense Roku TV hassle-free, and with these easy solutions, you’re well-equipped to do just that.


Why is my Hisense Roku TV remote not working at all?

A non-responsive remote can be due to various issues. Start by checking the batteries, ensuring they’re fresh and properly inserted. If that’s not the problem, follow the troubleshooting steps outlined in the article to identify and resolve the issue.

The remote's LED light is blinking, but it's not working. What's wrong?

A blinking LED light indicates that the remote is sending signals. If the TV is not responding, it could be an issue with the TV’s IR sensor or other internal TV problems. Try the remote on another Hisense Roku TV to determine if the issue is with the remote or the TV itself.

Can I use a universal remote with my Hisense Roku TV?

Yes, you can use a compatible universal remote with your Hisense Roku TV. Ensure that the universal remote is compatible with Roku devices and follow the programming instructions provided with the remote to set it up with your TV.

I've tried all the troubleshooting steps, and my remote still isn't working. What should I do next?

If none of the troubleshooting steps in the article have resolved the issue, you may want to consider purchasing a replacement Roku remote. Ensure it’s compatible with your Hisense Roku TV model and follow the pairing instructions provided with the new remote.

Can a smartphone be used as a remote control for a Hisense Roku TV?

Yes, you can use the Roku mobile app on your smartphone as a remote control for your Hisense Roku TV. Download the app, connect it to your TV on the same Wi-Fi network, and you’ll have access to a virtual remote and additional features.

Last Updated on January 15, 2024 by Shabarish Balaji

Shabarish Balaji
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