Hisense TV Black Screen? Try These Easy Solutions

Hey there, if you’re facing the frustrating issue of a black screen on your Hisense TV, you’re not alone.

In this article, I’ll walk you through some simple and effective solutions to get your TV back up and running.

Let’s dive right in!

Solutions to Fix Hisense TV Black Screen

1. Check the Power Supply

A black screen on your Hisense TV could be caused by a variety of issues related to power supply.

To address this, follow these steps:

  • Verify the Power Cable Connection

Start by confirming that the power cable is securely plugged into both the TV and the power outlet.

Check Power Supply

Check TV Power Cable

Over time, cables can become loose due to accidental bumps or cable wear and tear.

  • Inspect the Power Outlet

Check the power outlet itself by plugging in a different device, such as a lamp or another electronic appliance.

If the alternate device also doesn’t work, the issue may be with the outlet or the circuit breaker.

In such cases, you might need to contact an electrician to fix the electrical supply.

  • Use a Different Outlet

If you suspect a problem with the power outlet, try connecting your Hisense TV to a different outlet that you know is functioning correctly.

  • Check for Indicator Lights

Look for any indicator lights on your Hisense TV.

Many TVs have a small LED indicator that shows whether the TV is receiving power.

If this light is off, it could indicate a power supply issue.

2. Restart Your TV

Turn off your Hisense TV and unplug it from the power source for a few minutes.

Then, plug it back in and turn it on.

This can help reset the TV’s internal system and resolve minor glitches causing the black screen.

3. Check the Input Source

Your Hisense TV may display a black screen if it’s not set to the correct input source.

Make sure you have selected the correct input source on your TV.

Here’s how to check and adjust the input source:

  1. Locate the “Input” or “Source” button on your remote control. Press this button to access the input/source menu.
  2. Once you’ve pressed the “Input” or “Source” button, you should see an on-screen menu that displays the various input sources available, such as HDMI, AV, Component, or TV tuner options.
  3. Highlight the input source that corresponds to the device you want to use, such as “HDMI 1” for a Blu-ray player or “TV” for your cable/satellite connection.
  4. Once you’ve highlighted the correct input source, press the “OK” or “Enter” button on your remote control to select it.
  5. After selecting the correct input source, wait for a few moments to see if the image appears. It may take a few seconds for your TV to detect the signal from the selected source.

4. Inspect HDMI and Cables

If you’re using external devices like a cable box or gaming console, ensure that the HDMI cables are securely connected to both the TV and the device.

Try switching out the HDMI cable to see if that resolves the issue.

Check out this Powerbear HDMI Cable on Amazon if you looking for a new one. 

5. Test Remote Control

Test your TV’s remote control and buttons.

It’s possible that the TV’s display settings have been accidentally changed.

Try adjusting the brightness and contrast settings using your remote control.

6. Factory Reset 

Note: Factory Resetting will delete all the existing data and log you out of all the OTT platforms and WIFI.

Follow the steps below to Factory Reset your Hisense TV:

1. Click on the Home Button on your Hisense TV Remote.

Hisense TV Remote Home Button

2. Select Settings.

Settings Hisense TV

3. In Settings, Select Device Preferences.

Device Preferences Hisense TV

4. Scroll down to the bottom and select Reset.

Reset Hisense TV

5. Select Reset.

Reset Button Hisense TV

6. Select Erase Everything.

Erase Everything Hisense TV

Once you click on Erase Everything, it will start resetting.

This will most probably work for this black screen issue.

7. Contact Hisense Support

If the problem persists, it’s a good idea to reach out to Hisense customer support or visit their website for specific troubleshooting steps related to your TV model.

They can provide guidance tailored to your situation.

Contact Page: https://www.hisense-usa.com/contact

Phone Number: +1 (888) 935-8880

Remember to approach these solutions methodically and cautiously.

If you’re unsure about any step or the problem remains unresolved, it’s best to seek professional assistance or contact Hisense support for further guidance.

Wrapping Up

In conclusion, dealing with a Hisense TV black screen can be frustrating, but the solutions provided here offer a straightforward way to troubleshoot and potentially resolve the issue.

By systematically checking the power supply, verifying the input source, inspecting cables, and exploring other troubleshooting steps, you can often get your Hisense TV back to its vibrant display.

Remember that these solutions are designed to address common issues that may lead to a black screen, and they are relatively easy to implement.

However, if you’ve tried all the suggested steps and the problem persists, it may be a sign of a more complex underlying issue.

In such cases, it’s advisable to contact Hisense customer support or seek professional assistance to diagnose and repair your TV.

With the right approach and a bit of patience, you can enjoy your Hisense TV without the frustration of a black screen, ensuring uninterrupted entertainment for yourself and your family.


My Hisense TV has a black screen. What should I do first?

Start by checking the power supply. Ensure the TV is plugged in, the power source is working, and there are no loose connections. Power-related issues are a common cause of black screens.

Does a black screen always mean my TV is defective?

Not necessarily. While a black screen can indicate a hardware issue, it’s often caused by minor glitches or connection problems. It’s important to go through the troubleshooting steps before assuming your TV is faulty.

How can I prevent black screen issues on my Hisense TV in the future?

To prevent black screen problems, consider using surge protectors to safeguard your TV from power surges. Additionally, handle cables and connections carefully, and keep your TV firmware up to date to minimize software-related issues.

Last Updated on January 15, 2024 by Shabarish Balaji

Shabarish Balaji
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