Hisense TV Remote Not Working? Try These Easy Solutions

Is your Hisense TV remote acting up? Frustrated with unresponsive buttons?

In this article, I’ll guide you through some straightforward solutions to get your Hisense TV remote working smoothly again.

Let’s troubleshoot and make those remote control woes a thing of the past!

Solutions to Fix Hisense TV Remote Not Working

1. Check the Batteries

Start with the basics.

Open the battery compartment and ensure the batteries are properly inserted and have power.

Replace them with fresh batteries if needed.

2. Clean the Remote

Dust and dirt can accumulate over time, affecting the remote’s performance.

Clean the remote’s buttons and sensors using a soft, lint-free cloth.

3. Test for Obstructions

Make sure there are no obstructions between the remote and the TV’s sensor.

Clear any objects or obstacles that might be blocking the remote’s signal.

4. Reset the Remote

If pairing doesn’t work, you can try resetting the remote control.

To Reset Hisense Remote, Follow the steps below:

1. Remove the batteries from the remote.

2. Press and Hold the Power Button for 30 seconds.

3. Put the Batteries back.

5. Re-pair the Remote with the TV

Follow the steps below to Re-pair your Hisense Remote with your TV:

1. Click on the Home Button on your Remote.

Hisense TV Remote Home Button

2. Select Settings.

Settings Hisense TV

3. In Settings, scroll down and select Remote & Accessories.

Remote and Accessories Hisense TV

4. Now, Hold the 3-line button on your Remote (As shown in the image below) and wait for a red light on the remote.

Three Line Button Hisense TV

Red Light Hisense TV Remote

6. Use the TV’s Physical Buttons

If the remote is still unresponsive, try using the physical buttons on the TV itself to navigate through the menu and change settings.

7. Update the Software to the Latest Version

Note: You need an Internet Connection and the TV must be connected by WiFi or Ethernet Cable.

Follow the steps below to Update the Software on your Hisense TV:

1. Click on the Home Button on your Remote.

Hisense TV Remote Home Button

2. Goto Settings.

Settings Hisense TV

3. Select Device Preference.

Device Preferences Hisense TV

4. Select About.

Hisense TV About

5. Select System Update.

Hisense TV System Update

Once you click on System Update, it will start checking for the latest version, and if it’s available it will start updating it. 

Hisense System Update Done

8. Perform a Factory Reset

Note: Factory Resetting will delete all the existing data and log you out of all the OTT platforms and WIFI.

As a last resort, you can perform a factory reset on your Hisense Roku TV.

Keep in mind that this will erase all your settings and data, so use this option sparingly.

Follow the steps below to Factory Reset your Hisense Roku TV:

1. In your Roku remote, Click on the Home Button.

Roku Remote Home Button

2. Select Settings.

Hisense Roku TV Settings

3. In Settings, Scroll down and select System.

Hisense Roku TV System

4. In System, Scroll down and select Advanced system settings.

Advance System Settings Hisense Roku TV

5. Select Factory Reset.

Hisense Roku TV Factory Reset

6. Select Factory Reset Everything.

Hisense Roku TV Factory Reset Everything

That’s it. Now it will start resetting and this should fix the issue.

9. Contact Hisense Support

If none of the above solutions work and your Hisense TV remote is still not working, it’s advisable to contact Hisense customer support or visit their website for specific troubleshooting steps related to your TV model.

They can provide guidance tailored to your situation.

Contact Page: https://www.hisense-usa.com/contact

Phone Number: +1 (888) 935-8880

By following these steps and methodically diagnosing the issue, you can often pinpoint the cause of your Hisense TV remote not working and take the necessary steps to resolve it.

Wrapping Up

In conclusion, dealing with a non-responsive Hisense TV remote can be frustrating, but it’s essential to remember that most issues can be resolved without the need for a replacement.

By following the easy solutions outlined in this article, you can regain control of your TV and enjoy a hassle-free viewing experience once again.

From checking and replacing batteries to cleaning the remote and troubleshooting the TV’s settings, these simple steps can often breathe new life into a seemingly malfunctioning remote.

Remember that persistence and patience can go a long way in resolving such issues.

However, if you’ve exhausted all the troubleshooting steps and your Hisense TV remote still refuses to cooperate, don’t hesitate to reach out to Hisense customer support for further assistance.

They are there to help you find a solution that ensures your TV remote functions as it should.

With these easy solutions and a bit of perseverance, you can bid farewell to the frustration of a non-working Hisense TV remote and get back to enjoying your favorite shows and movies with the click of a button.

Last Updated on January 15, 2024 by Shabarish Balaji

Shabarish Balaji
Follow Me

Leave a Comment