Samsung Remote Not Working? Try These Easy Solutions

The TV remote is a technology that has changed the way that people watch television by allowing them to operate their television from the comfort of their favorite couch.

Whereas many TVs may be operated manually by tapping the control buttons on the back or side of the Television, doing things like turning up the volume, switching channels, or shutting off the TV are difficult.

If you have a Samsung TV, the remote that comes with it is an easy method to manage it.

However, if your Samsung TV remote unexpectedly stops working. This is a pretty frequent problem with multiple established solutions.

Solutions to Fix Samsung Remote Not Working

If your Samsung remote is not functioning, take out the batteries from your remote, disconnect your TV, and wait for 60 seconds. 

During waiting, press the power button on your remote. 

Next, reconnect your TV and insert the batteries into your remote. Your remote must now function!

More than 50% of you might most probably benefit from this fix. If you are between the other 50% and are getting no success, you must continue reading since there are numerous extra measures to attempt.

If you follow all of these instructions, there’s a good chance your Samsung remote might start functioning again.

1. Reset Your Samsung Remote Control

To begin, open the backside of your remote and take out the power source. Then disconnect your television from the power and wait for 60 seconds.

After the process has been completed, reconnect your TV and wait for the main screen to display. 

Next, replace the remote’s battery cells and retest it.

If it still doesn’t work, start by removing the battery packs from the remote once more and holding the power button for a minimum of 60 seconds.

2. Reset Your Samsung TV

To reset your Samsung TV then follow the steps below.

Step 1: Click on the Home Button on your Remote.

Samsung Remote Home Button

Step 2: Select Settings.

Select Settings

Step 3: Select More.

Select More

Step 4: Scroll down and Select Support.


Step 5: Select Self Diagnosis.

Self Diagnose

Step 6: Scroll down and Select Reset


Step 7: Enter Your TV Pin. (Default Pin is 0000)

Enter Pin

Step 8: You will get a Reset Warning Message, Select Yes.

Reset Warning

You have now successfully factory reset your Samsung TV. 

Check out the video tutorial if required.

2. Replace Remote Batteries that are Weak or Dead

Replace any remote batteries that are weak or dead

Battery life may be affected by a variety of variables, including brand, damage, and working temperature.

Dropping the remote, for instance, may be enough pressure to destroy power cells, and lesser-known battery manufacturers may be more likely to leak or erode than the others.

Begin by checking the battery cells within your remote.

Examine the battery’s top and bottom for any dusty white powder, crystallized granules, or greenish coloration. This is corrosion, which may be precipitated by old, faulty, or damaged batteries.

battery corrosion

If corrosion is detected, take out the batteries instantly and safely dispose of them. 

After that, to eliminate any evidence of corrosion, clean the terminals within the remote. This one will totally restore the remote by draining any remaining power retained inside it. 

Change the batteries inside the remote and test it and see if it works now.

Next, replace the remote’s battery cells and retest it.

3. Pair Your Remote to the Television Again

Reconnect your remote to the television

Your remote can be disconnected from your TV over time. Pairing refers to connecting your remote and TV so that your TV recognizes which remote to connect to.

Usually, the remote and TV should connect automatically once switched on or after a system update reset, but you’ll need to manually connect or re-sync them sometimes.

This is particularly true following an unexpected power failure, mostly during a storm or a power surge.

To pair your Samsung remote to your Samsung TV follow the steps below.

Step 1: Point the remote toward your television

Step 2: Locate the remote sensor on the TV. It’s usually on the lower right side of the TV.

Step 3: For five seconds, press and hold the Back and Play/Pause keys on your remote.

Your TV and remote will begin to connect and synchronize automatically. Now they are paired.

After they’ve been paired and synced, try a few of the menu options on the remote to make sure it’s paired well.

4. Verify that the Remote’s Infrared (IR) Sensors Remains Operational

Verify that the remote's Infrared sensor remains operational

An infrared signal is used by both your TV remote and the TV to transmit and receive signals. If this signal isn’t operating correctly on your remote, it might be the exact source of the problem.

Using the camera on your smartphone is among the simplest methods to verify that the Infrared on your remote is functioning properly:

Step 1: Use your smartphone’s camera application and gaze at your remote via the display.

Step 2: On the remote, click on any key or button.

Step 3: For each click, a red light will flash across the phone’s screen, indicating that the remote is operational.

Smartphone Camera to Test Remote

When there is no red light, the remote might well be malfunctioning, or the battery packs could be expired.

5. Remove Any Potential Infrared Sensors Impediments

Another typical problem is interference between your television and your remote. Because your remote utilizes an infrared signal and your TV does have an Infrared sensor, they must be able to transmit and receive such a signal without interference.

Walls, other electrical impulses, including Bluetooth, and big items such as loudspeakers or furniture may all be barriers.

Try these,

  • Try shifting your remote to a different spot or aiming it straight at the TV’s sensor if you experience connection issues with it and the TV.
  • Sitting on a new chair or moving a delightful piece of furniture might sometimes alleviate the issue.

6. Update the Software on Your Television

Samsung might issue software upgrades for your smart tv on a regular basis. While most updates are performed automatically, there might be some situations when you must keep it up to date manually.

If you are out of date, you might find your remote and television functioning strangely, being slower than expected, or trying to connect to certain services.

Outdated software may also result in the erroneous menu item being chosen on the display or the remote merely failing to connect correctly with a TV with which it worked previously well.

Follow these steps to update your Samsung TV’s software to the latest version.

Note: Make sure to have a proper internet connection and connected to the TV through ethernet or WiFi.

Step 1: Goto Settings.

Select Settings

Step 2: Scroll Down and Select Support.


Step 3: In Support, Select Software Update.

Software Update

Step 4: Click on Update Now.

Update Now

Step 5: Once you click on Update Now, it will start checking for updates and if there is any update pushed by Samsung, then it will update.

Checking for updates

Check this video if you need detailed step-by-step instructions.

7. Reboot Your Modem or Router

All Samsung smart TVs require a solid connection to the internet to function effectively. If you are experiencing trouble keeping connected, this might result in connection problems between your remote and TV.

Internet access problems might be triggered by other individuals utilizing your home’s wifi capacity, ISP troubles, or old modems.

Resetting your modem/router is among the easiest methods to test your connection to the internet.

  • Make sure your television is switched off.
  • Switching off or disconnecting your modem/router will reset it.
  • Allow for 30 seconds before plugging in and powering up the router/modem.
  • Allow it some time to access the internet.
  • Check to verify whether your remote and smart TV are still operational.

6. Calibrate the Touchpad on Your Remote

It’s not unusual for a Samsung Smart Touchscreen remote to lose sensitivity over time. This might cause the touchscreen mad to decrease sensitivity or to become uncalibrated after some time.

You may remedy the problem by manually recalibrating the remote directly.

To Calibrate your Samsung Smart Remote, Follow the steps below.

  1. Press the numeric key down for 3 to 5 seconds.
  2. You might be notified once calibration has begun.
  3. This might just take a few minutes.
  4. When you’re done, the remote’s LED light will flash two times.
  5. Check the remote to check whether your issue has been resolved.

Based on how frequently your Smart Touch remote is being used, you might have to perform this step once it has been calibrated.


While experiencing problems using your Samsung TV remote might be irritating, most of those remedies you can attempt are fast and easy.

In short, they are 

  • Reset your Samsung Television and Remote Control.
  • Replace any Remote Batteries that are Weak or Dead.
  • Pair Your Remote to the Television Again
  • Verify that the Remote’s Infrared Sensor Remains Operational
  • Remove any potential Infrared sensors impediments
  • Update the software on your television
  • Reboot your modem or router
  • Calibrate the touchpad on your smart remote

If you attempt each of the diagnostic procedures listed above, your remote will most probably begin functioning again. You can get a reasonably priced substitute on Amazon if you can’t repair it.


How can I re-program my Samsung TV remote?
  1. Turn on the Television and afterward hit the Start tv remote control for the Samsung TV.
  2. Click after selecting the support option.
  3. Choose Self Diagnosis using your remote control and further click Enter.
  4. Go to the Reset setting, then hit Enter on your tv remote.
  5. You will be asked for a secret passcode by the tv. Using the TV remote, enter the passcode. The passcode is 0000 by default if it is not modified. Please note that your passcode is invalid once you have reset it and are unable to recall it. It is essential to continue.
  6. For help changing or resetting your password, please feel free to contact Samsung Customer Care.
  7. The factory reset screen will open a pop-up notification. Using the remote’s control key, choose Yes, and after click the Enter key.
  8. Please keep in mind that all of your settings, with the exception of any network data previously utilized, will be reset to factory settings.
  9. The TV might well be powered on and off repeatedly during a factory reset to display a software installation.

Why don't the tv respond to the remote control?

Remote controls that don’t really react to or control your Samsung TV frequently have reduced battery power. Keep in mind the remote is aimed toward the TV. Certain types of light, other electronics, or anything obscuring the TV remote sensor can interfere with the transmission. 

How can I reboot the Samsung Remote control?

To reboot the remote, take out the battery cells and tap the power button for about 10 seconds. Then replace the battery and test to use the remote again. See the user handbook if you need any assistance reaching the battery pack.

Last Updated on January 15, 2024 by Shabarish Balaji

Shabarish Balaji
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